Call Center culture

by Remy van Duijkeren | Jan 26, 2023 | Shorts

We created a Call Center culture.

Customers are surprised when the owner picks up.

I'm there for you, that's why you pay me 😉!

Eliminate Friction

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Before you write a try…catch, answer three questions:

Before you write a try…catch, answer three questions: 1 Do you know exactly which exception will be thrown?Not something might go wrong. A...

A conversation I have had dozens of times in code reviews:

A conversation I have had dozens of times in code reviews: Me: Why are you catching this exception here? Developer: Otherwise the app would crash....

Your app should crash more often.

Your app should crash more often. Not because crashing is good. But because crashing is honest. When your app hits an unexpected state and crashes,...

Call Center culture

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Related

Before you write a try…catch, answer three questions:

A conversation I have had dozens of times in code reviews:

Your app should crash more often.

Remy van Duijkeren

Work & Connect