Ninety percent of the friction

by Oct 6, 2022

Ninety percent of the friction of daily life is caused by the wrong tone of voice.

— Arnold Bennett

The sound of the message is itself a message that tells people a lot about you such as your:
– Level of calm or of frustration
– Degree of interest in the person you are speaking to.

We are affected not by what is said so much as how it is said.

Hear what you are saying and check that your voice is sending the message you want to send.

Take care with the sound, the tone of voice, not just the vocabulary we choose.

# Eliminate Friction, Life
Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

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