User Story Statements

by Mar 22, 2023

As a User I want to push a button So that it is pushed”

I cringe at these kind of user stories. This one is over the top, but I see user stories often looking like this.

This is the template:
As a [type of user/persona], I want [an action] so that [a benefit/a value]

So, a User is not specific enough. Is it the System Administrator or the receptionist? This is an enormous difference in knowledge of the user doing the action.

Push a button is just one implementation to perform an action. Don’t describe the implementation, but the action you want. Like ‘Delete a Contact’ or ‘Send Survey to a Contact’.

The last part of the User Stories is usually the most interesting part, but often neglected. It tells the “Why”. The benefit or value for the company, customer, or user.

Don’t neglect this part and try to write the real reason who is benefiting from this user story.

Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

Subscribe to
The Daily Friction

A daily newsletter on automation and eliminating friction

Related Content

Automating Processes: Steps to Streamline Success 🔧

Automating Processes: Steps to Streamline Success 🔧 In today’s fast-paced business environment, process optimization is crucial for staying competitive and efficient. Here are some essential steps to ensure your processes are as smooth and effective as possible:...

read more

Ever wished you could explain complex ideas in minutes?

Ever wished you could explain complex ideas in minutes? I just tried Loom and I'm blown away. 🎥 With just one click, I can create professional-looking tutorials in a matter of minutes. No fuss, no hassle—just hit record and share instantly. This tool is a game-changer...

read more

The Art of Delegation: Toddler Edition

The Art of Delegation: Toddler Edition For the past two months, I’ve been flying solo at home while my wife is off on a work adventure overseas. It’s just me, our 1-year-old, and our 3-year-old—and let me tell you, delegating has become my superpower. I used to help...

read more