AI isn’t asking questions. It’s just making assumptions.
In consulting or sales, you learn fast:
- What customers want isn’t always what solves their problem.
- They ask for solutions they know based on limited knowledge.
Experienced consultants do something else:
- They ask more questions.
- They build a clear picture of the problem.
- Only then do they propose a solution.
Now look at AI. To get good results, you need great prompts.
But expecting users to craft those? That’s like asking a customer to diagnose themselves.
A consultant can craft a great prompt—because they already understand the problem.
So, for me, AI is still a tool for experts.
The next step for AI is to do a discovery phase—a way to gather more context and understand the problem better.
When AI can master this, it will become a tool for non-experts.
What do you think?