AI isn’t asking questions. It’s just making assumptions.

by Jan 21, 2025

AI isn’t asking questions. It’s just making assumptions.

In consulting or sales, you learn fast:

  • What customers want isn’t always what solves their problem.
  • They ask for solutions they know based on limited knowledge.

Experienced consultants do something else:

  • They ask more questions.
  • They build a clear picture of the problem.
  • Only then do they propose a solution.

Now look at AI. To get good results, you need great prompts.

But expecting users to craft those? That’s like asking a customer to diagnose themselves.

A consultant can craft a great prompt—because they already understand the problem.

So, for me, AI is still a tool for experts.

The next step for AI is to do a discovery phase—a way to gather more context and understand the problem better.

When AI can master this, it will become a tool for non-experts.

What do you think?

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Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

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