We created a call center culture.
I cringe every time when I need to make a ticket on a portal.
So, you outsourced the creating of tickets in your system, to me? The customer?
Why don’t you create the ticket, after I explain the problem to you in an email, chat, or a call?
Too much work? Automation can help with that!
Power Platform Advisor
Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.
Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).
Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.
Services:
– Strategy and tactics advise
– Automating and integrating
A daily newsletter on automation and eliminating friction
For newsletter subscribers who've gone quiet, try a re-engagement campaign. ๐ Send an email with a catchy subject line like "We miss you!" or "Is this goodbye?" Include a strong call-to-action to bring them backโmaybe a special offer or a reminder of the value they...
Offer exclusive content to see who's paying attention to your newsletter. ๐ Send an email with a free downloadable guide, a private webinar invite, or early access to a new feature. Mention that it's exclusive for active subscribers. If they take advantage of the...
Use content-based surveys to gauge interest from your newsletter subscribers. ๐ A week or two after someone subscribes, send them a quick survey. Ask about their preferencesโwhat kind of content are they most interested in? What topics do they want more of? This not...