Call Center culture 2

by Jan 27, 2023

We created a call center culture.

I cringe every time when I need to make a ticket on a portal.

So, you outsourced the creating of tickets in your system, to me? The customer?

Why don’t you create the ticket, after I explain the problem to you in an email, chat, or a call?

Too much work? Automation can help with that!

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