User Story Statements

by Mar 22, 2023

As a User I want to push a button So that it is pushed”

I cringe at these kind of user stories. This one is over the top, but I see user stories often looking like this.

This is the template:
As a [type of user/persona], I want [an action] so that [a benefit/a value]

So, a User is not specific enough. Is it the System Administrator or the receptionist? This is an enormous difference in knowledge of the user doing the action.

Push a button is just one implementation to perform an action. Don’t describe the implementation, but the action you want. Like ‘Delete a Contact’ or ‘Send Survey to a Contact’.

The last part of the User Stories is usually the most interesting part, but often neglected. It tells the “Why”. The benefit or value for the company, customer, or user.

Don’t neglect this part and try to write the real reason who is benefiting from this user story.

Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

Subscribe to
The Daily Friction

A daily newsletter on automation and eliminating friction

Related Content

The Trade-off Between Budgets and Quality ⚖️

The Trade-off Between Budgets and Quality ⚖️ In my previous post, I talked about shifting from Estimates to Budgets for feature development 💡. Let's dive deeper. Using a Budget instead of an Estimate introduces a trade-off: Scope and Quality adjust to fit the time...

read more

Budgets instead of Estimates

Budgets instead of Estimates Estimating a feature is difficult and is often a guess (or even a lie). An Estimate is for a fixed scope. So, you need to think deeply how to implement the feature, before giving an Estimate. The business can then use the Estimate to...

read more