The Daily Friction

A daily newsletter on eliminating friction in business processes, development and life.

Going overboard with Build Servers.

Build servers build: they compile, test code, and create artifacts. Why are we then making them do much more than that? Looking at builds in the Power Platform / Dynamics 365 world, some people go full in and even go overboard. I have seen builds deploying third-party...

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Doing commits on the Build Server?

Are you doing commits on the build server? When doing ALM on the Power Platform / Dynamics 365, I often see builds doing commits on the Build Server. This is not a good idea. Build servers build: they compile, test code, and create artifacts. Doing commits on the...

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Call Center culture 2

We created a call center culture. I cringe every time when I need to make a ticket on a portal. So, you outsourced the creating of tickets in your system, to me? The customer? Why don't you create the ticket, after I explain the problem to you in an email, chat, or a...

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Call Center culture

We created a Call Center culture. Customers are surprised when the owner picks up. I'm there for you, that's why you pay me 😉!

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Refactoring is not a Backlog Item

Refactoring is not a Backlog Item. Occasionally I see refactoring items on the backlog. This is very strange to me because it means you are externalizing development details to stakeholders. Stakeholders don't care about these things. What then happens is the...

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T-shirt estimation

Don't estimate unless you do it on a high level. Use it for a roadmap. Use it as for relative size, not as time. I don't use the Fibonacci sequence anymore (1, 2, 3, 5, 8, 13, 20). It has too many values to choose from. Subconscious I still connect it with time, how...

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Don’t use GitHub Copilot

"We don't allow GitHub Copilot because it collects data" I hear some employers say this. I understand their concerns. But your competitors are going to use it. You need to do the same to compete. We are entering the era of AI. This is going to transform business. If...

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GitHub Copilot is a tool for experts

GitHub Copilot is the most useful in the hands of experts. For getting the most out of AI, you need to be an expert in your domain. You need to know how to ask the right questions, write the correct code. You need to know how to be able to determine which answers are...

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Using GitHub Copilot for 4 months

I used GitHub Copilot for 4 months. My 5 Key Takeaways. What is GitHub Copilot? Your AI pair programmer! It's an extension in your favorite code editor that helps writing code, using AI. I use it daily and there aren't a lot of tools I use daily! My Key Takeaways: ✅...

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