Embracing the trend of going paperless? 📝➡️🗑️

by Jul 17, 2023

Embracing the trend of going paperless? 📝➡️🗑️

Let’s talk about frictionless too. A topic often ignored. 🚫🔥

Downloading a PDF that you need to fill it in and then upload it again… Yes, it’s digital but you added more friction for the customer. 🚧

These are what I call first generation automation. They only help the employee or, even worse, only the management. 🕹️👔

When going digital, review all the steps in your process and question if you still need them.

Often, they don’t make any sense in a digital world.

That’s next-gen automation! 🚀🌟

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Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

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