The Daily Friction

Standard Operating Procedure (SOP) I thought that SOP's would be useless for a solo entrepreneur. A SOP is a set of detailed step-by-step instructions that describe how to carry out any given process. How wrong I was. They are enormously powerful, even for solo-ists....

Scrum Sprints are relics of yesteryears. Two-week blocks? They don't function in the today's high-paced world. Continuous delivery is our reality now. A feature is ready to be deployed as soon as it gets the green light from the product owner. No more waiting for a...

MS Access is the original low-code / no-code tool. There I said it. It's not the flashiest, nor the newest. It doesn’t leverage AI or BI, and yes, it doesn't have a fancy cloud-based system. Yet it's a tool that, for decades, empowered professionals across industries...

Inbox Zero in Outlook? I try this using these features in Outlook: 🚩 Mark as Action Flag the email and Archive it. Now they are in your Todo list app. 📅 Respond with Meeting Is the Action a meeting or needs to happen at a certain time? Add it to your calendar. You can...

Can we Automate approvals? Has the approved has some secret knowledge? Ofcourse not! Usually the approvers checks a couple of sources to validate, like the financial records and external sources like the Chamber of Commerce. This can be automated. Give the approver a...

No more exporting Environment Variable Values Next month, the default experience will no longer export environment variable values in your solution. This makes it easier to follow best practices and avoid inadvertent mistakes. A new “Export value” toggle within the...

Can you trust an employee to make a photocopy? Imagine my surprise when I was renewing my visa in Malaysia. They had a unique rule. Civil servants couldn't photocopy my passport. The reason? Let's not go there. All I knew was I was left to my own devices. So, burdened...

Remove Approval steps! I always hear that they are really needed. Really? Give more trust to the employee. Trust that the employee does the right thing for the customer and the company. What if it goes wrong? What is the worst case scenario that could happen? What is...

Some Canvas Apps shouldn't exist! I encounter countless Canvas Power Apps that implement parts of processes. Their magic lies in their ability to polish specific use cases in the quest of process optimization. Yet, there's a dark side to this digital revolution that's...

🧐 How to keep Account lean in Dataverse? Inheritance is not so useful in the OOP realm! 💥Bold statement, but why? Inheritance has a rigid structure, a strict hierarchy that proves difficult to change. Often you need to adjust the full or part of the inheritance...

💡Tip: Why not use dotnet user-secrets for local dev team? The question arises often, but it's not team-friendly in an active codebase. Why? When secrets are added or altered, everyone must be informed of new keys/values. Onboarding means transferring user secrets...

Four stages to automation: 🗑️ The Reclaim Stage Dispose of the activities yielding minimal outcomes. You may need to remove unnecessary apps from your phone or reluctantly say goodbye to less fruitful clients. 📑 The Document Stage Create a written Standard Operating...