The Daily Friction

A daily newsletter about automation and eliminating friction.

What is culture?

"Culture is what people do when no one is looking" This statement feels so true to me. Culture is not something that is imposed by external rules or norms. It is something that emerges from the inner values and beliefs of individuals and groups. Culture is the...

read more

Do for the Doing

Don't just 'do' to do. Anything you do repeatedly should be improved, automated, or questioned & removed.

read more
Dynamics logo evolution

Dynamics logo evolution

The marketing team of Microsoft really likes renaming and rebranding products. The evolution of the Dynamics logo: 2009-2012 2012 - 2016 2016 - 2021 2021 - Today Dit I miss any?

read more
Cards as dialogs?

Cards as dialogs?

Canvas Apps and Custom Pages are low-code solutions. They are recommended as a replacement for Dialogs in Model-driven apps (like Dynamics 365). I personally think it isn't a good enough replacement. It's not low code enough. With the old Dialogs I could very quickly...

read more

GDPR and Newsletter sign-up

Yesterday I mentioned that double opt-in for newsletters is not required for GDPR (AVG). But what is required to have a subscription form that is compliant with GDPR? ✅ Do add checkbox field with consent clause and a link to your privacy policy ✅ Do use clear and...

read more

Double opt-in

I see a lot of double opt-ins for newsletter sign ups. I think it is a mistake. Why? ❌ 30% of new subscribers never confirm ❌ It's not required for GDPR (AVG) If you're afraid of collecting useless email addresses, you could do: ✅ single opt-in & unsubscribe them...

read more
Stripe Statement Descriptor

Stripe Statement Descriptor

Do you use Stripe and their Customer Portal? Do you want to make it easier for your customers? 💡Tip: Set the bank statement descriptor to a link to your Stripe Customer Portal. I use 'automatevalue.com/bill' as my statement descriptor. This will be shown on your...

read more

One-line User Stories

One-line user stories, like "As a User I want to push a button So that it is pushed" I cringe when this is the only statement in a user story. Why? Because someone once told them User Stories needs to be short and concise. This doesn't mean it needs to be a one liner....

read more

User Story Statements

"As a User I want to push a button So that it is pushed" I cringe at these kind of user stories. This one is over the top, but I see user stories often looking like this. This is the template:As a [type of user/persona], I want [an action] so that [a benefit/a value]...

read more

Appetites

I'm reading about Shape Up. The agile methodology of Basecamp. They have a unique way of thinking about estimates. They call it Appetite. A stakeholder is asking for an estimation for an idea. The first thing you do is make a design to do the estimation. An Appetite...

read more

Expert multiplier

A great developer can be 10 times as productive. In creative professions, that difference between the average joe and an expert can be huge. They can be the katalysator to your project. They can be like magic. This is so hard to grasp for managers, but I have seen it...

read more

Don’t do estimates

I hear some people on social media saying: 'Estimates are useless. Don't do it!' Claiming you can't predict the future. That there are too many variables in software development and that it isn't agile to estimate. We can't take short cuts on proper code and good...

read more
Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

Subscribe to
The Daily Friction

A daily newsletter on automation and eliminating friction