The Daily Friction

A daily newsletter about automation and eliminating friction.

Newsletter subscribers can grow cold. It happens. 🥶

Newsletter subscribers can grow cold. It happens. 🥶 Every 3 to 6 months, check who's engaging (opens, clicks). Use automation to tag those who haven't engaged in a month or two. Send them a "We're about to remove you" email. Let them know it's okay if they're not...

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Single opt-in for newsletters? Oh yes, I’m a fan. 🚀

Single opt-in for newsletters? Oh yes, I'm a fan. 🚀 Double opt-in feels like asking twice if someone really wants pizza after they clicked "Order Now." Come on, let them have the pizza! 🍕 But... how do we know the newsletter subscriber is actually the subscriber?...

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Black Friday: The Old Gamer’s Dilemma

Black Friday: The Old Gamer's Dilemma Ah, Black Friday. A sacred holiday for gamers like me—where we stock up on heavily discounted games we’ll never have time to play. Once upon a time, I’d dive into epic RPGs, spending countless hours immersed in sprawling worlds,...

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Backlog: The Black Hole of ideas

Backlog: The Black Hole of ideas Is your backlog turning into an ever-expanding universe of forgotten dreams? We all know that mix—a jumble of big ideas and tiny tasks waiting for their day in the sun. Some items linger for years. Why do backlogs grow? Because we...

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The Trade-off Between Budgets and Quality ⚖️

The Trade-off Between Budgets and Quality ⚖️ In my previous post, I talked about shifting from Estimates to Budgets for feature development 💡. Let's dive deeper. Using a Budget instead of an Estimate introduces a trade-off: Scope and Quality adjust to fit the time...

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Budgets instead of Estimates

Budgets instead of Estimates Estimating a feature is difficult and is often a guess (or even a lie). An Estimate is for a fixed scope. So, you need to think deeply how to implement the feature, before giving an Estimate. The business can then use the Estimate to...

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Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

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The Daily Friction

A daily newsletter on automation and eliminating friction