A daily newsletter about automation and eliminating friction.
We created a call center culture. I cringe every time when I need to make a ticket on a portal. So, you outsourced the creating of tickets in your system, to me? The customer? Why don't you create the ticket, after I explain the problem to you in an email, chat, or a...
We created a Call Center culture. Customers are surprised when the owner picks up. I'm there for you, that's why you pay me 😉!
Refactoring is not a Backlog Item. Occasionally I see refactoring items on the backlog. This is very strange to me because it means you are externalizing development details to stakeholders. Stakeholders don't care about these things. What then happens is the...
Don't estimate unless you do it on a high level. Use it for a roadmap. Use it as for relative size, not as time. I don't use the Fibonacci sequence anymore (1, 2, 3, 5, 8, 13, 20). It has too many values to choose from. Subconscious I still connect it with time, how...
"We don't allow GitHub Copilot because it collects data" I hear some employers say this. I understand their concerns. But your competitors are going to use it. You need to do the same to compete. We are entering the era of AI. This is going to transform business. If...
GitHub Copilot is the most useful in the hands of experts. For getting the most out of AI, you need to be an expert in your domain. You need to know how to ask the right questions, write the correct code. You need to know how to be able to determine which answers are...
I used GitHub Copilot for 4 months. My 5 Key Takeaways. What is GitHub Copilot? Your AI pair programmer! It's an extension in your favorite code editor that helps writing code, using AI. I use it daily and there aren't a lot of tools I use daily! My Key Takeaways: ✅...
Since C# 10 (.NET 6.0) arrived my code looks much cleaner. Less code is less waste, which is good for the environment! C# 10 achieved this with top-level statements, global using directives and file-scoped namespace declaration. It's even spin off a new fresh way of...
7 reasons to use marketing automation. ✅ 1. Improved efficiency Streamline and automate repetitive tasks, free up time for more strategic, high-level work. ✅ 2. Increased effectiveness Target your campaigns more effectively, leading to higher engagement and conversion...
"What is GitHub? Wrong answers only." I came across this question on Twitter and the answers made me laugh-out-loud.
Sometimes I want to write a small C# snippet to test or check an idea. But it is too much effort to start up Visual Studio (Code) or Rider and create a console app. Even when I have any of these editors open, it is still much of a hassle. It's often not even worth...
Schedule a 1-hour meeting, just to be sure, and somehow people will use the full hour. People deviate from the original topics of interest and there is no urgency to conclude the meeting sooner. We even have Parkinson’s law that explains it:“Work expands so as to fill...
Power Platform Advisor
Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.
Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).
Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.
Services:
– Strategy and tactics advise
– Automating and integrating
A daily newsletter on automation and eliminating friction