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Call Center culture 2

We created a call center culture. I cringe every time when I need to make a ticket on a portal. So, you outsourced the creating of tickets in your...

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Call Center culture

We created a Call Center culture. Customers are surprised when the owner picks up. I'm there for you, that's why you pay me 😉!

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T-shirt estimation

Don't estimate unless you do it on a high level. Use it for a roadmap. Use it as for relative size, not as time. I don't use the Fibonacci sequence...

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Don’t use GitHub Copilot

"We don't allow GitHub Copilot because it collects data" I hear some employers say this. I understand their concerns. But your competitors are going...

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Stay away from 1h meetings

Stay away from 1h meetings

Schedule a 1-hour meeting, just to be sure, and somehow people will use the full hour. People deviate from the original topics of interest and there...

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Flip shorting meetings

Flip shorting meetings

Shorten your meeting to prepare for the next one? Does this really work? I doubt it in the way we are using it now. There is a trend going on to...

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New UI of JetBrains Rider

New UI of JetBrains Rider

For development I use Rider (dotnet) and WebStorm (Web/JavaScript) from JetBrains. In the new update, 2022.3, you can enable their new UI. You can...

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Email validation on Leads

Email validation on Leads

Dynamics 365 Sales added Email Validation on Leads. A small feature that I almost missed. But it comes with great power. It analyzes the primary...

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From Scrum to Kanban

I use Kanban instead of Scrum. Much simpler. By removing two main things from Scrum we have Kanban: ❌ Sprints❌ Tasks When you have Continuous...

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Remy van Duijkeren

Remy van Duijkeren

Power Platform Automator

Automation and integration aren’t just what I do—they’re what I do best.

I help businesses work smarter by removing friction, automating what slows them down, and connecting systems that should’ve been talking all along.

 

Get My Thoughts on Automation & Development

Join my personal newsletter and get practical insights on building faster, integrating smarter, and removing friction in IT systems — especially on Power Platform and Dynamics 365.