Canvas Apps and Custom Pages are low-code solutions. They are recommended as a replacement for Dialogs in Model-driven apps (like Dynamics 365). I personally think it isn't a good enough replacement. It's not low code enough. With the old Dialogs I could very quickly...
The Daily Friction
A daily newsletter about automation and eliminating friction.
GDPR and Newsletter sign-up
Yesterday I mentioned that double opt-in for newsletters is not required for GDPR (AVG). But what is required to have a subscription form that is compliant with GDPR? ✅ Do add checkbox field with consent clause and a link to your privacy policy ✅ Do use clear and...
Double opt-in
I see a lot of double opt-ins for newsletter sign ups. I think it is a mistake. Why? ❌ 30% of new subscribers never confirm ❌ It's not required for GDPR (AVG) If you're afraid of collecting useless email addresses, you could do: ✅ single opt-in & unsubscribe them...
Stripe Statement Descriptor
Do you use Stripe and their Customer Portal? Do you want to make it easier for your customers? 💡Tip: Set the bank statement descriptor to a link to your Stripe Customer Portal. I use 'automatevalue.com/bill' as my statement descriptor. This will be shown on your...
One-line User Stories
One-line user stories, like "As a User I want to push a button So that it is pushed" I cringe when this is the only statement in a user story. Why? Because someone once told them User Stories needs to be short and concise. This doesn't mean it needs to be a one liner....
User Story Statements
"As a User I want to push a button So that it is pushed" I cringe at these kind of user stories. This one is over the top, but I see user stories often looking like this. This is the template:As a [type of user/persona], I want [an action] so that [a benefit/a value]...
Appetites
I'm reading about Shape Up. The agile methodology of Basecamp. They have a unique way of thinking about estimates. They call it Appetite. A stakeholder is asking for an estimation for an idea. The first thing you do is make a design to do the estimation. An Appetite...
Expert multiplier
A great developer can be 10 times as productive. In creative professions, that difference between the average joe and an expert can be huge. They can be the katalysator to your project. They can be like magic. This is so hard to grasp for managers, but I have seen it...
Don’t do estimates
I hear some people on social media saying: 'Estimates are useless. Don't do it!' Claiming you can't predict the future. That there are too many variables in software development and that it isn't agile to estimate. We can't take short cuts on proper code and good...
Value/Effort Matrix
After trying out different methods of prioritizing, I really like the Value/Effort Matrix. With minimum effort, it will give you the priority of your features (Backlog Items, etc) The input are two parameters: ✅ Value (or Impact): What is the value for the Customer...
Power Platform Wave 1 2023
6 features of Wave 1 2023 that caught my attention as an automation expert: ✅ Introduction of three new messages: CreateMultiple, UpdateMultiple, and UpsertMultiple. Optimizing bulk data operations. Apply business logic to all the records in the operation. The advice...
Extreme Automation
I see some people take automation to the extreme. I am one of those people. I'm so into automating business processes. Heck I even named my company after it: AutomateValue! One of the dangers of doing automation to the extreme, is that you lose sight of ROI. Don't...

Remy van Duijkeren
Power Platform Advisor
Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.
Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).
Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.
Services:
– Strategy and tactics advise
– Automating and integrating
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The Daily Friction
A daily newsletter on automation and eliminating friction