The Daily Friction

A daily newsletter about automation and eliminating friction.

Remove Approval steps!

Remove Approval steps! I always hear that they are really needed. Really? Give more trust to the employee. Trust that the employee does the right thing for the customer and the company. What if it goes wrong? What is the worst case scenario that could happen? What is...

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Some Canvas Apps shouldn’t exist!

Some Canvas Apps shouldn't exist! I encounter countless Canvas Power Apps that implement parts of processes. Their magic lies in their ability to polish specific use cases in the quest of process optimization. Yet, there's a dark side to this digital revolution that's...

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🧐 How to keep Account lean in Dataverse?

🧐 How to keep Account lean in Dataverse? Inheritance is not so useful in the OOP realm! πŸ’₯Bold statement, but why? Inheritance has a rigid structure, a strict hierarchy that proves difficult to change. Often you need to adjust the full or part of the inheritance...

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Four stages to automation:

Four stages to automation: πŸ—‘οΈ The Reclaim Stage Dispose of the activities yielding minimal outcomes. You may need to remove unnecessary apps from your phone or reluctantly say goodbye to less fruitful clients. πŸ“‘ The Document Stage Create a written Standard Operating...

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Ever thought about your best subscription?

Ever thought about your best subscription? Here's mine: YouTube Premium. πŸŽ₯ Why? It's my go-to for News, Learning, Entertainment - you name it. I ditched the TV troupes nine years ago and never looked back. πŸ“ΊπŸ‘‹ Anything worthwhile makes its way to YouTube. Podcasts?...

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You need a customer service portal?

You need a customer service portal? Think again! Simply enabling customers to generate support tickets isn't the game-changer you might think it is. More ticket-creation channels sound appealing, right? But the reality is different. If your customers have to bounce...

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.NET 8 launched with .NET Aspire.

.NET 8 launched with .NET Aspire. When you create a distributed cloud app, you have a lot of moving parts and technologies to cope with. You create all kinds of supporting code and configuration to start your services correctly and connect all endpoints together. You...

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.NET Blazor SSR looks very promising

.NET Blazor SSR looks very promising I was not so into Blazor client-side, I didn't see it as a proper alternative to existing JavaScript frameworks, like React. But I didn't like these JavaScript frameworks. For most websites it is overkill. Most websites needed only...

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Useless Surface Headphones 2.

Useless Surface Headphones 2. I bought the Surface Headphones 2. Innovation with the dial ring, an office lifesaver. Part of my daily gear I use. The marketing promised me easy-to-replace ear buds. And boy, was it! But here's the catch. Two years on, the buds perished...

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5 benefits of becoming a Dynamics 365 dev?

5 benefits of becoming a Dynamics 365 dev? I often try to persuade .NET devs to the dark side: Power Platform and Dynamics 365! They look at me with gore and pain: "Why would I want to do that?" I had the same reaction years ago. What changed my perspective? 1️⃣...

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Remy van Duijkeren

Remy van Duijkeren

Power Platform Advisor

Microsoft Power Platform Advisor with over 25 years of experience in IT with a focus on (marketing) automation and integration.

Helping organizations with scaling their business by automating processes on the Power Platform (Dynamics 365).

Expert in Power Platform, Dynamics 365 (Marketing & Sales) and Azure Integration Services. Giving advice and strategy consultancy.

Services:
– Strategy and tactics advise
– Automating and integrating

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The Daily Friction

A daily newsletter on automation and eliminating friction